Multiple Choice

1. The __________, a hardware device associated with a user interface, displays messages and provides information.

1. monitor
2. keyboard
3. mouse
4. all of the above

2. __________, one of the icons on the Windows 2000 desktop, can be used to discard unneeded objects.

1. My Documents
2. Recycle Bin
3. My Computer
4. Network Neighborhood

3. The __________ on the taskbar allows a program to be launched quickly, a document to be found or opened, the computer’s settings to be changed, the computer to be shut down, and many more tasks to be performed.

1. Start button
2. taskbar button area
3. Quick Launch toolbar
4. tray status area

4. The taskbar contains all of the following except __________.

1. the Start button
2. the Quick Launch toolbar
3. the tray status area
4. the Close button

5. __________ means press and release the primary mouse button.

1. Point
2. Click
3. Drag
4. Double-click

6. The __________, which is a horizontal bar below the title bar of a window, contains a series of options for the My Computer window: File, Edit, View, Favorites, Tools, and Help.

1. status bar
2. taskbar
3. menu bar
4. scroll bar

7. The __________ button on the Standard Buttons toolbar is used to undo a previous action.

1. Undo
2. Delete
3. Properties
4. Views

8. When a window is maximized, the __________ button replaces the Maximize button on the title bar.

1. Close
2. Minimize
3. Restore Down
4. ScreenTip

9. Scrolling can be accomplished in all of the following ways except __________.

1. clicking the scroll arrows
2. clicking the scroll bar
3. dragging the scroll box
4. dragging the scroll arrows

10. __________ means point to an item, hold down the right mouse button, move the item to the desired location, and then release the mouse button. When this is done, a shortcut menu displays.

1. Click
2. Drag
3. Right-click
4. Right-drag

11. A(n) __________ program is a program that allows users to accomplish the specific task, or tasks, for which that program is designed.

1. Web browser
2. application
3. word processing
4. presentation graphics

12. To expand a folder, __________.

1. click the plus sign that precedes the folder name in the Folders pane
2. click the folder name in the Folders pane
3. click the minus sign that precedes the folder name in the Folders pane
4. right-click the folder name and click Expand on the shortcut menu

13. Another way to collapse a folder is to __________ the folder icon.

1. right-click
2. click
3. double-click
4. delete

14. To select a noncontiguous group of files, click the first file name then hold down the __________ key and click the file icon or file name for each of the other files in the group.

1. shift
2. tab
3. alt
4. ctrl

15. To rename a file, point to the file name in the Contents pane of the My Files window, __________, type the new file name, and then press the enter key.

1. click the file name
2. double-click the file name
3. click the file name twice (but do not double-click)
4. drag the file name into the Folders pane

16. The __________ on the Help toolbar allows the Internet to be used to obtain technical support, answer frequently asked questions, and provide tips about working with Windows 2000.

1. Back button
2. Hide button
3. Forward button
4. Web Help button

17. In the Windows Help window, the __________ lists a large number of entries, each of which references one or more Help screens.

1. Contents sheet
2. Index sheet
3. Search sheet
4. Options sheet

18. The Microsoft Office 2000 Premium Edition includes all of the following except __________.

1. Microsoft Word 2000, Microsoft Excel 2000, and Microsoft Access 2000
2. Microsoft PowerPoint 2000, Microsoft Publisher 2000, and Internet Explorer
3. Microsoft FrontPage 2000, Microsoft PhotoDraw 2000, and Microsoft Outlook 2000
4. Microsoft WordPerfect 2000, Microsoft Paradox 2000, and Microsoft Quattro 2000

19. A(n) __________ is a special type of Web that is available only to the users of a particular type of computer network, such as a network used within a company or organization for internal communication.

1. browser
2. Internet
3. hyperlink
4. intranet

20. __________ is a spreadsheet program that allows users to organize data, complete calculations, make decisions, graph data, develop professional-looking reports, publish organized data on the Web, and access real-time data from Web sites.

1. Microsoft Word 2000
2. Microsoft Excel 2000
3. Microsoft Access 2000
4. Microsoft Publisher 2000

True / False

1. Windows 2000 is designed to be compatible with all existing application programs, which are programs that perform an application-related function.

2. A user interface is the combination of hardware and software that allows users to communicate with and control the computer.

3. The taskbar button area on the taskbar contains three icons that allow an uncluttered desktop to be viewed, Internet Explorer to be launched, and Microsoft Outlook Express to be launched.

4. Nearly every item on the Windows 2000 desktop is considered an object, each of which has properties that are unique to that specific object and may affect what can be done to the object or what the object does.

5. Typically, the primary mouse button is the right mouse button and the secondary mouse button is the left mouse button.

6. With the Microsoft IntelliMouse, the functions the wheel button and wheel perform depend on the software application being used.

7. Point means rest the mouse pointer on an item, hold down the left mouse button, move the item to the desired location, and then release the left mouse button.

8. When the mouse pointer rests on a button, a ScreenTip that provides instructions displays on the desktop for approximately five seconds.

9. An ellipsis follows a command on a menu to indicate that pointing to the command will open a submenu.

10. To double-click, press and release the left and right mouse buttons simultaneously.

11. The thin line, or window border, surrounding a window determines its size and shape.

12. Below a window’s menu bar is the Standard Buttons toolbar containing buttons that allow users to navigate through open windows on the desktop, copy and move text within a window or between windows, and perform many other functions.

13. When the Minimize button on a window’s title bar is clicked, the window is closed and the window button is removed from the taskbar.

14. When a window is maximized, the Restore Down button replaces the Maximize button on the title bar.

15. When the Close button on a window’s title bar is clicked, the window no longer displays on the desktop and the recessed window button in the taskbar button area changes to a nonrecessed button.

Short Answer

1. __________, the latest edition of the world’s best selling office suite, is a collection of the more popular Microsoft application software products that work similarly and together as if they were a single program.

2. A(n) __________ is the set of computer instructions, called a computer program, which controls the allocation of computer hardware and provides the capability of communicating with the computer.

3. The operating system of choice for computer workstations and portable computers is __________.

4. Windows 2000 is called a(n) __________ because it uses 32 bits for addressing and other purposes, which means the operating system can address more than 4 gigabytes of RAM and perform tasks faster than older operating systems.

5. A(n) __________ is a user interface that displays graphics in addition to text when it communicates with the user.

6. When Windows 2000 is launched, after the Welcome to Windows dialog box has displayed and the user has entered their user name and password in the Log On to Windows dialog box, the screen clears and several items display on a background called the __________.

7. The __________ contains the Start button, Quick Launch toolbar, taskbar button area, and the tray status area.

8. The __________ at the top of the Getting Started with Windows 2000 dialog box contains the Windows icon, identifies the name of the dialog box (Welcome to Windows 2000), and contains the Close button to close the screen.

9. The __________ in the lower-right corner of the Getting Started with Windows 2000 dialog box closes the window.

10. The __________ in the left corner of the Getting Started with Windows 2000 dialog box indicates the dialog box will display each time Windows 2000 is started.

Answers

Multiple Choice		True/False	Short Answer
1. a  [INT 1.5] 2. b  [INT 1.7] 3. a  [INT 1.7] 4. d  [INT 1.7] 5. b  [INT 1.9] 6. c  [INT 1.14] 7. a  [INT 1.14] 8. c  [INT 1.16] 9. d  [INT 1.23] 10. [INT 1.25]	11. b  [INT 1.28] 12. a  [INT 1.36] 13. c  [INT 1.38] 14. d  [INT 1.45] 15. c  [INT 1.49] 16. d  [INT 1.57] 17. b  [INT 1.57] 18. d  [INT 1.61] 19. d  [INT 1.62] 20. b  [INT 1.64]	1. T  [INT 1.5] 2. T  [INT 1.5] 3. F  [INT 1.8] 4. T  [INT 1.8] 5. F  [INT 1.9] 6. T  [INT 1.9] 7. F  [INT 1.9] 8. T  [INT 1.10] 9. F  [INT 1.10] 10. F  [INT 1.13] 11. T  [INT 1.14] 12. T  [INT 1.14] 13. F  [INT 1.15] 14. T  [INT 1.16]	1. Microsoft Office 2000 or Office 2000  [INT 1.4] 2. operating system  [INT 1.5] 3. Microsoft Windows 2000 Professional or Windows 2000  [INT 1.5] 4. 32-bit operating system  [INT 1.5] 5. graphical user interface or GUI  [INT 1.6] 6. desktop  [INT 1.7] 7. taskbar  [INT 1.7] 8. title bar  [INT 1.8] 9. Exit button  [INT 1.8] 10. 195. check box  [INT 1.8 T/F 15. F  [INT 1.18]